PD
Paul D

1 reviews | Active since Oct 2017

29 Aug 2019, 09:58

Fnb *** service.

Worse bank ever. How on earth can I swipe see the ****ing balance go from my availble balance then 3 days later that same ****ing money i swiped is deducted again and to top it all off you charge me fees because there is no money when you decide to deduct from my account again. I have been calling and went to the bank even done the app chatting and you all explain the same ****ing **** the money went on reserve and when the places i swiped at done their banking the money was paid, so how the **** does my availble balance get affected and you charge me because of that ****. And then i changed my phones and verified the new phone at the bank trade route mall then i am told it is verified and i was able to print a statement but all of a ****en sudden today my phone is not verified according to the fnb app chatting bull****. Even your call centre is bull**** I am so ****en done with fnb that ****en **** Darren at general banking that is asking me why am i asking him what happened to my money is it not my ****en money am I not suppose to ask and enquire about the **** fnb is doing on my account. Fnb is a ***** and I will make sure that everyone I know, knows all about fnb's crucadness. You must be investigated as you are *****ing the very last we have.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2019, 11:29
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

 Hello Peter Complaints Team 

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