TV
Tanya V

1 reviews | Active since Oct 2015

25 May 2018, 09:30

FNB JUST UNPAYS debits to make money

FNB Unpaid a debit of R86.00 for ATKV and Charged me R186.62 to unpay it. Now my the account is overdrawn with R186.62 and the debit is unpaid!?!! It does not make sense!!!

I fail to understand how this is possible if I have money in an investment account and Cash Stash Account.

FNB dont even give you time to transfer money from one account to another .....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2018, 09:56
Official

Good Day Tanya ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your business manager to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***