BN
Bianca N
1 reviews | Active since Oct 2013
14 Feb 2016, 23:45
FNB just took money without my permission
I am paying off my credit card and is dealing with the lawyers, I have been paying every month. Someone deposited R3000 in my account and FNB took the entire amount without my permission. I went to the bank and they promised to reverse the money on 2 occasions but still have not received anything yet. Please can I get my money back that you took without my permission!!!!!!
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FNB (First National Bank)'s replyOfficial
15 Feb 2016, 09:49Hello BiancaN30,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868563.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868563.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Feb 2016, 09:49
Official
Hello BiancaN30,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868563.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868563.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)