1 reviews | Active since Oct 2015
FNB just taking money again. I have to pay for FNB errors AGAIN!!!!
I lost my FNB Business Card and app**** for a new card online (FNB charged met R141 for this card). I also went into the branch to get a temp card (FNB charged me R90.00). Ive been waiting weeks for a sms of call from FNB.
Friday my temp card was stopped. I went back to FNB and was told that the system cancelled the temp card. The card I ordered was send to the couriers service. We called the couriers service who never received the card
I had to order a new card (Another R141.00 debited) and was issued another temp card (another R90.00)
Why must I keep on paying for cards? This was ONCE AGAIN a error from FNB and customers must just pay pay pay
Good Day Tanya ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Tanya ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***