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Tanya V

1 reviews | Active since Oct 2015

05 Oct 2017, 10:53

FNB Just takes money

This morning when I checked my business account I notice that FNB Charged me

#EXCESS ITEM FEE 2 ITEMS ON 17/10/ 2 ITEMS ON 17/10/03 0.00 -310.00

How can this be possible if I dont even have a overdraft. How can I go into excess if we only have debit cards?

This is shocking - I also notice that my banking fees was over R1 000.00 this month. I have a small business with no overdraft facilities and i pay R1000.00 banking fees???

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2017, 11:52
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)