mK
michael K

1 reviews | Active since Oct 2016

19 Mar 2018, 11:52

FNB just stole R339k from me

Somehow FNB did a 'Bank Adjustment' on my account of R339,633.31. I dont even know how this is possible! I have called FNB ***** and after waiting 10 minutes for someone to answer, they answered and their line was so ******* the person just hung up. Did FNB just ***** R339k from me? What recourse do I have?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2018, 12:15
Official

Hello mikekann

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***