FNB JUST NEVER SHOWS UP FOR THEIR CUSTOMER

As someone who has been with FNB for more than 20 years now i can honestly say that they do not show up when you need them the most , i have advised them that i can not longer afford the bond and we are selling the place now that i finally have a buyer now when i pull a settlement it goes up by 50k after paying them around 1Mil over the last 3.6 years and the actually money i owe them only came down by not even 150k .. so all i am left to do is just stop paying for the bond so that they can auction the house off and lose the 1mil in profits that they made sounds fair ....