FNB just made my life a living hell....URGENT

I was retrenched 11-03-2015. i app**** for UIF and gave all info to my account holders. I received a call from a consultant to inform me that my account has gone in a minus, please pay! I told her to pls make a note that I have received an sms from UIF (28th July) that my money will be paid into my account in 7 - 10 working days and pls to keep the account open till end August just in case. All was ok with her. UIF paid my money on day 8 (awesome) which was on the 7th August 2015, but nothing reflected. Went to UIF and they showed me on the system that the money was transferred on the 7th. They asked me to wait till the following week after the public holiday and see if the money reflects. Still nothing and then I went to FNB. I was told my account was made in active and that my UIF cheque was sent back to UIF offices. I queried this with the manager, Edward why did they do this. He told me there was an out bound call made to me but cant see who made the call and no notes was taken. Spoke to UIF and they said I have to wait another 3-4 weeks. This was FNB's fault and they shoud pay my UIF and claim back. I cannot wait another 3-4 weeks or i will be handed over for collection. Help.