FNB JUST KEEPS ON DISSAPOINTING!

This complaint relates to a previous complaint that was posted on Hello Peter. I've had problems with activating ONLINE SECURE on a card that is linked to my business account. When I visited the Woodbridge branch, I was told by the branch manager that the ONLINE SECURE feature is no longer available to clients with business accounts. As mentioned before, we as business account holders are expected to pay MORE, but we have LESS services. I received a reply on my complaint from FNB business banking last week telling me what steps I should follow when using internet banking to activate ONLINE SECURE for my card, but this is also not true. THIS FEATURE IS NOT AVAILABLE TO BUSINESS ACCOUNT HOLDERS ON INTERNET BANKING.<br> <br> Thus, FNB's reply was absolutely of no use to me. It seems that neither FNB Business Banking or branch managers know what is going on on their own internet banking platform. The branch tells you one thing & FNB Business Banking tells you the opposite, but none of them are correct or helpful in any way.<br> <br> My problem persists without a solution & I have not received any feedback from FNB Business banking 6 days after sending my reply to their useless email correspondence.