1 reviews | Active since Jul 2011
FNB just dosen't care
The sms's for OTP have been extremely slow last week I used the otp but it was wrong so they froze my internet banking. So in I went to FNB Northcliff branch aqnd got new pins and login details. Now FNB have deleted all my beneficiaries AND payment history call centre was down and nobody cares a dam.
Good day Tom,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Tom,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)