LS
Loyiso S
1 reviews | Active since Oct 2014
30 Oct 2015, 08:42
FNB just constantly disappoints :(
I previously complained about a business banking account that took 3 months to open.... <br> after it finally opened 4 months later, i've been waiting for the card for 2 months now. the last communication i received from [Email Removed] on 17 September was \Please note that your card was ordered on the 2015/09/10. Your card will be couriered within the next 5 to 7 working days from the day the card was ordered ( 10/09/2015 ) so you should receive a call latest by tomorrow."<br> No call was ever received the next day"
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FNB (First National Bank)'s replyOfficial
30 Oct 2015, 08:54Hello LS @ CT,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801758.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801758.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Oct 2015, 08:54
Official
Hello LS @ CT,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801758.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801758.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)