FNB just as *********** as ABSA, if not more

FNB is just as useless as FNB. Very well that you have such eager people to assist in moving their bank accounts over, but your after service is non existent, your people are *********** and the employees have a competition going of who can do less than the other one. Your employees are not on the same page, in fact your business is all over the place with no one ever knowing what is going on. Go into a branch for assistance, then you get asked to please do it online or at the ATM. If I wanted to make use of the ATM or online I would not have punished myself to sit in your queues and annoy myself to that extreme cause you think I don't have anything better to do.

My credit card has expired, your people phone me 3 times for the delivery of my card and after 3 times my address is still wrong! After being so frustrated, told them to just leave it. Phone your credit card department to order my card and have it delivered to one of your branches, and after more than a week when I phone to follow up I get advised that no order has been placed! What kind of ***********, uneducated, lazy people do you employ? Please rather offer better salary packages for a higher calibre employee that would at least know how to do their job. Now my credit card is blocked as I am awaiting my card and I am not able to use my funds. Thanks FNB, where do you think I must just get some extra cash lying around due to your negligence?

I am very much looking forward to never deal with you ever again. Will be closing every account I have with you soon, and I sure as hell will never look back.