1 reviews | Active since Nov 2016
FNB JUST AS ******* AS OUR GOVENMENT
<p>I app**** for a premium banking account last year and was declined the account. But FNB stated charging me the account fees for a premium account for a gold cheque account. When i spoke to the online assistant I was told that the account can be down graded but they do not rembuse you. They made the mistake and I have to pay for it ---- DAY LIGHT ******* ------ I need to make the public aware of this.</p>
Good Day Garth-louw,
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Garth-louw,
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)