CP
Candice P

1 reviews | Active since Sept 2019

13 Sept 2019, 12:42

FNB just as bad as the ********

I have been ****med by an FNB client. they ****med me out of R21 599.20 last week on the 6th of September. I contacted FNB on Saturday (when my suspicions was confirmed) Still i have not heard anything from FNB. I want to know who ****med me and if or when i'm getting my money back. The people are beeing ****med left right and centre and there seem to be no urgency from these banks. I want answers today

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2019, 13:06
Official
Good day Candice Christians Philander, 

I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, this matter has to be addressed / reported to your bank who will then log a ***** matter on your behalf with FNB.
All feedback and correspondence will be provided to your bank.

Alternatively you can log the matter with FNB ***** desk, they can be contacted on ***.

Regards,

Hello Peter Team

087 575 940
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