MM
Mac M

1 reviews | Active since Dec 2018

03 Jun 2019, 13:11

Fnb jus unlock my account for international online purchase thts all I need from you and after I will have to find a new bank with customer at heart

Fnb just open my card which ends with 5619 And 8429, for international online purchase, I have tried calling you and spend 4 hours on phone with no answer. I have put my life at risk by publishing my cards hr due to your non customer care and I no service.

I need to pay for my facebook business account and fnb blocked my card to do international transactions I spend my whole time calling u this is craze

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2019, 14:24
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
***