FNB JOHANNESBURG CREDIT CARD BRANCH INCOMPATIBLE

Item: FNB (First National Bank)
Rating: 1
Author: Shirley E

Imagine my horror!!!! I posted a complaint about FNB legal. I then received a call and an email from:

Sibongile S. FNB Credit Card / Retail Branch. 30 Diagonal Street. FNB Place. Johannesburg.

She requested a copy of my paid-up letter/s.

I immediately emailed them to her. I attached everything she would need.

Earlier today, I receive an email from her telling me she has not yet received the documents she needs from me.

I looked back at my sent email. A Mail Delivery message had come back with this message:

RECIPIENT INBOX FULL Your message couldn't be delivered to **********

Is there anyone there who can actually do their job and help me??????

This is unacceptable!!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

20 Feb 2019, 14:40

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply20 Feb 2019, 14:40