FNB - ITEM PAID NO FUNDS "CHEQUE ACCOUNT" ****

I am not happy about being ********** by FNB. Firstly, it was a huge hassle opening the account (at the Florida Road FNB.) I had to go back 2 or 3 times because their internal network was down and they kept disappearing with my phone to try and load the app. Finally, I got a lovely young woman who resolved the issue in 15 minutes.

Still unhappy about their new App. Your phone has to be constantly online to receive updates about account activity (which often aren't updated or even delivered to you via their unreliable app.)

But it gets worse.

I recently found out that my relatively new account was charged multiple times between 16 oct and 29th oct for " item paid, no funds in account" and occasionally some bogus payments for items from Windermere Centre Checkers (which I did not buy.)

This left me with a negative balance of over R200 which was debited off when I put funds in my account.

I DO NOT have an overdraft and therefore cannot use the card when it doesn't have funds in the account. Therefore theses charges are bogus. Not impressed with FNB at all nor Checkers for allowing this *****. If this occurs again, I will take legal action and go to the press.

For now, I want the money lost through these charges restored immediately and an apology.

Zayne