SJ
Sherwin J
1 reviews | Active since Aug 2017
14 Dec 2018, 05:04
FNB #item not paid NONSENSE!!!
#item paid no fund 18/12 I have never seen this on the bank charges nor i agreed to be charged for this. I cant even find the transaction that was processed where there was no funds!!. Firstly why would the transaction go through this is the First time that this has happened and in the whole process i did not even get an sms!!. A fee of R120 was deducted What nonsense is this. I need to know for what transaction was this and why has this happened now and where as before you would get a transaction declined. I want this fee reversed.
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Replies (1)FNB (First National Bank)'s replyOfficial
14 Dec 2018, 09:14Good day Sherwin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply14 Dec 2018, 09:14
Official
Good day Sherwin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Regards
Hello Peter Complaints Team
*** (option one)
