1 reviews | Active since Mar 2015
FNB issues new card with MY ORIGINAL SECRET PIN
<p>This is a serious breach. How does FNB know my so-called SECRET pin code. Both my husband and I received our new cards with our original secret pin codes.</p> <p>Something is not right and deserves urgent attention.</p> <p>But Premier banking does not seem to think so, as they drag their heels to even give me an answer. How is this possible?</p> <p>I have also logged it with the FNB ***** department.</p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)