FNB Islamic Finance
With reference to their Islamic Finance division I requested a conversion from a conventional business account. The account was new with no funds in it. Dealt with a Mohammed Omar as well as another representative. Four weeks later after numerous emails and phone calls, I am still waiting for the account to be converted. Now that is terrible service from a bank that markets themselves as award winning.
Good day Zafeer Nagdee,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Zafeer Nagdee,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)