TM
Tyron M

1 reviews | Active since Jan 2019

22 Aug 2019, 18:40

FNB is worst bank to bank with and is going to make me loose my job.

This is the millionth time I've been complaining about FNB and they have yet again failed to sort their things out. Today Intel my utmost best not to swear and go on because on the financial loss I am facing at this current point in time due to this useless bank.

My salary goes into this bank account and is making me question everything. So on the 20th August I used my last money i had to go into the Adderley street branch in Cape Town where I was helped and was assured that "everything is sorted out" which clearly was not.

Since the 15 August I have had online card ***** taking place. First on iTunes which I am using a Samsung so do not have iTunes which were 3 transactions on the same day. One of R50, then 2 of R14.99, then everyday since the 15th I've had 10 transactions of R8.50 and a showmax transaction which I do not have of R100. That's a total amount of R264. Then I reported it and the R100 of that money was put into my account and then taken out once again. I was also given a new card and was charged R100 for this however I don't understand how I can be charged for a card when ***** is taking place on my bank account that I pay a monthly amount for. The money that I got from my workplace on the 15th was for my bus ticket to work however due to this ***** and transactions I have failed to go to work since......

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Aug 2019, 10:51
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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