Fnb is witholding my funds from SARS!!!

FNB WILL NOT RELEASE MY REFUND MONEY FROM SARS.

ON THE 16TH OF AUGUST 2024, MY REFUND WAS PAID OUT FROM SARS, AFTER SARS VALIDATED MY ACCOUNT WITH FNB THEY PAID OUT MY REFUND MONEY, BUT FNB IS PUTTING A HOLD ON MY MONEY FOR UNKNOWN REASONS AND CANNOT GIVE ME AN EXPLANATION EVEN AFTER VISITING A BRANCH AND SENDING EMAILS. TODAY IS THE 21ST OF AUGUST AND I CONTACTED SARS TODAY, THE SARS CONSULTANT TOLD ME THAT AFTER VALIDATION FNB IS NOT ALLOWED TO HOLD BACK ANY REFUND MONEY COMING FROM SARS. I AM TRULY DISSAPOINTED IN THE FIRST NATIONAL BANK INSTITUTION. COMPLETELY FRUSTRATED WITH THIS WHOLE SITUATION.