1 reviews | Active since Oct 2017
FNB IS USELESS, USELESS, USELESS, USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
After I have written my complaint; and received the below message, and did reply and mentioned that my complaint was in fact not resolved and NO FEEDBACK has been given,
YET - FNB close the complaint -feeling satisfied that they have dealt with it - BUT YET AGAIN, NO SERVICE OR FEEDBACK RECEIVED!!!! IN FACT I AM STILL WAITING FOR THE AGENT TO GIVE ME A CALL, WHOM WAS MEANT TO DO SO YESTERDAY AT 15:00, AS DISCUSSED!!!!!!!!!!!!!!!!!!!!????????????????????????? WHAT DID I EXPECT - IT IS AFTERALL FNB I AM DEALING WITH - NO CLIENTS' SERVICE!!!!!!!!
CAN SOMEONE COMPETENT PLEASE SORT THIS ****!!!!!!!!!!!!
AND WHOEVER RESPONDS TO THE COMPLAINTS ON HELLO PETER, INSTEAD OF JUST REPLYING THAT FEEDBACK HAS BEEN GIVEN - PERHAPS CHECK FIRST AND CONFIRM BEFORE BULL****TING AND SAID IT WAS GIVEN!!!!!!
Ref ********** NF Ref ********** NF
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
