NM
Norma M
1 reviews | Active since Sept 2015
02 Feb 2023, 11:02
FNB is useless and need to update and reskill their emplowees.
I am so sick of this bank. I have been with them since 1973 when they use to be Barklays and changed to FNB. One can no longer get hold of anyone who has commonsense, you phone and they transfer you from pillar to post after hanging on for a long time. Today I wanted to pay online an order via my debit card 3 times it failed although it was approved via the banking app but can anyone explain why? No answer to the calls kept getting please verify online chat. Then it keeps ringing. So ****** sick of this bank.
Helpful (0)
Replies (1)0
Replies (1)NM
Norma M's updateReviewer Update
02 Feb 2023, 12:12Great, I don't think so, I received that the care division would contact me within 24- 48 hours, I could be dead by then. I have been on secure chat first off number 66 in queue, I spoke to Leah at 11.13am who then transferred me to digital support no 2 in queue Kayla who then transferred me to online secure cardinal no 9 in queue. 11.55am eventually gave up as It is now 12.08 and I am sick of typing to a person. I need to vent my anger to an actual person as I am so angry that I want to throw up, Does anyone know am actual person that is a live person working at FNB🤬🤬🤬
NM
Norma M's update02 Feb 2023, 12:12
Reviewer Update
Great, I don't think so, I received that the care division would contact me within 24- 48 hours, I could be dead by then. I have been on secure chat first off number 66 in queue, I spoke to Leah at 11.13am who then transferred me to digital support no 2 in queue Kayla who then transferred me to online secure cardinal no 9 in queue. 11.55am eventually gave up as It is now 12.08 and I am sick of typing to a person. I need to vent my anger to an actual person as I am so angry that I want to throw up, Does anyone know am actual person that is a live person working at FNB🤬🤬🤬