BN
Betsie N

1 reviews | Active since Jul 2020

12 Jul 2020, 14:13

FNB is USELESS

Ok, so I have been trying without success for over a week now to link my new FNB account with PayPal. It has been the most trying experience I have had with any bank in my whole life. It is a pity that FNB is the only bank that can be used to do business with PayPal...(Apparently). So I have been trying without avail to link the two accounts. Then I was told it doesn't work because I don't have money in my FNB account yet, so I deposit R 100. Immediately almost R 50 just vanishes. So now I have R 50 in FNB and at least $50 in PayPal. ( I was to by the lady who phoned me on Friday that they take R 8.50 for each attempt to link that failed. ) Still, which ever side takes the money should be satisfied.So I post a comment on HelloPeter, and this lady phoned me ,rather laissez faire, on Friday. I had R 24 left in the FNB account. So she proceeded to inform me that she can not do anything for me unless I "top up" my account! I mean are you kidding me right now?? I just topped up the account and you friggen took it !!! Even so there is still R 24 left in the account and if it costs R 8.50 an attempt, what the heck is the problem now??? And I still get sms's telling me that my card is ready for pick up at my nearest FNB branch......which I did about a week ago already. So now my money is gone out of the account and my PayPal is still not linked, so not FNB or HelloPeter helped me diddly squat... My three sisters who linked their FNB and PayPal accounts are also out of advice... they linked their stuff immediately after posting on HelloPeter, because they also had problems with FNB to the point of loosing their sanity. but none of them has had nearly as much trouble as I am currently. So the money in PayPal is there almost 30 days, and if it is not transferred soon I will loose it, because as you know PayPal only holds the money for 30 days. FNB are you going to cost me close to a 1000, because everybody you employ is apparently ***********? And why, why, why do you make the linking process as difficult as possible?? So you can hammer people with R 8,50 "fee" for every failed attemt?? You people should give a warning that you are about to ***** money for no good reason. Can someone who can actually help me please, please, please contact me?? I am at my wits end.. And another Fun fact: The only time I didn't wait over an hour for service at one of your branches was the time I waited just under an hour when I picked up my card. If any other bank in SA could deal wit PayPal I would much rather go with them...that's my feeling at this moment. I hope someone who actually can and want to help will phone me this time. Thank you for lending an ear.

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