AC
Anele C

1 reviews | Active since May 2019

30 May 2019, 17:59

FNB is useless

FNB is really the worst bank. Every month I have unauthorised debit orders and when I call for assistance no one is helpful. A company called Yongimali has debited R289 from me with no authorization. When I search for them, there are more people complaining about this unknown company. I have no choice but to leave this useless bank that I have unfortunately been banking with for years.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 09:59
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 10:00
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

***