FNB is useless

Useless service.

I went into the bank to change my address FOUR times and still they get it wrong!!!! On top of that I have a credit card that does not work, no one it seems can help its just a case of sorry you have to go into the bank or phone the credit department. I have been paying for it for FOUR YEARS!!! And the useless service that they give are basically just useless. I got a new card, activated it but still when I want to use the card online it says inactive whilst it IS active. When I use the card at a shop its says wrong password and its the RIGHT password. The online complaint route I am sure is just to make you feel calm for a day as you get no convirmation email and surprise surprise no response. The Worst part is someone from fnb phone me, I thought yes finally this will get sorted out, NO they want to give me more credit ***!!!!!! IT DOES NOT WORK... You just want me to pay more banking fees for literally NOTHING.

I've been with fnb my whole life f. I thing its time to switch, as the don't value their customers.