1 reviews | Active since Oct 2018
FNB IS USELESS
Money was taken from my account via cheque card ***** by an ATM. It is a month now and nobody has bothered to call me. FNB sends you a "we will help you email" and that is where it ends. I have the phone numbers of Ibrahim Munchie and Samantha Trichard but I have called them 54 times the last two weeks and they do not answer their phones. My money was ****** and FNB does not care!!!!!!!!!!!!!!!!!!!!!!!!! Think twice before you open an account with them because they simply do not care if you have a problem!!!!!!!!!!!!!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)