FNB IS USELESS

I have had the worst experience with applying for a credit card with FNB. i have had to reapply more than 3 times because the application would miraculously get deleted or was deemed incomplete because of outstanding documents i had already submitted by they claimed to have not received. i app**** on the 6th of April and a month and a couple of days later i still have no credit card even though i'm told that my application has been finalised. The service consultants are rude and the service is poor. each person i speak to tells me a different story. i have resorted to applying with another bank