FNB IS *********

FNB is the worst, for the past month I have been requesting them to drop my credit card limit and I have heard excuses from the system not be available, not been able to do it on their side, to waiting for 48 working hours to effect the new limit. When I do it myself it does not allow me to drop it to the amount I want, it gives me a higher limit. If that is not enough, their insurance department has been debiting me for a debt protection on personal loan that was paid up in September 2018 - now they are sending me from pillar to post, cause there is no logical explanation. Nor can they stop it and they are advising me not to reverse the debits, while they are investigating. Anyone that is banking with them should question their business model...