FNB is unable to adhere to the OBS rules and by that making their own clients life hell.

After more than 8 month and several emails, telephonic conversation and personal visits to FNB as well as Hello Peter, FNB is still not able to carry out their duties which the OBS ombudsman rules 9.4.4 instructed them to carry out. On the 8 Nov a representative promise me that Isabella Garcia International will not be able to do any more (*******) deductions from my account. That same day deductions were done from my account. So if you FNB can explain to me why is it that difficult to carry out the rules of the ombudsman OBS and give your client the right he deserves. I mean 8 month how long and what must I do for you to carry out my instructions.