FNB IS UNABLE. AND THEY JUST DO NOT CARE

This bank is UNABLE to give a customer bank statements for the last six six months in English if you indicated a different language on your application. And they are UNABLE to try to get to a solution.

I need it for visa purposes - the requirement is go ancial statements in English for a minimum six months, unnegotiable.

FNB's INCAPABILITY to care for their customers will cause my visa application to be refused. Who cares? Definitely NOT FNB - they definitely do NOT care one dime.

The branch succeeded in getting me three months, but that is not what is needed. And that was only after I explained for three days the same thing over and over to everyone I could get

Also they are UNABLE to give me a letter explaining that they cannot give six.

Also you cannot telephonically speak to someone at a branch - you have to call a call centre who will escalate the request and then the branch will come back to you in three days!

This is unbelievable, but it is true. It feels like I am trapped in a thriller with no escape. Only difference - this is true. FNB will succeed in getting my visa refused - at a loss of - but again - who cares. NOT FNB.

STAY AWAY FROM THIS BANK - AS FAR AS POSSIBLE.

I need a rating of zero here - one is way too much. One star means 20% - they deserve a rating of minus 20%or less.