FNB IS TRASH AND *********!!!

Fnb client service and loans department are the worst to ever deal with. Fnb as a business has no integrity and treats it's clients like trash. They have triple debited my account and when I got to the branch. I was told that they could not assist but I should make use of their phone and call the relevant department. I've been to the branch on 3 different occasions and was advised of the same. ( a total waist of time) Yesterday I went back to the branch and advised of the same process to follow which I did. I spoke to a very ****y and unhelpful agent who gave me such attitude with the name of Ferrin Myburg she advised that she is based in Johannesburg. when I asked for a reference number of my call she said that there was no reference number I should use the time of call.9:33-08 and my id number with such bad attitude. I've asked to speak to a supervisor who can assist me as this issue does not resolved and she is helpless. She advised that her supervisor Muneeb Davies would call me back. I still haven't received a call to this hour. The lack of service is totally appalling to say the least. My money is also still not back into my account as I disputed the debit order and was advised by another agent the money would reflect in my account by Saturday the 14th of November 2020 as per her manager as the payment has been released. Today still, no money, no call and no nothing On another issue: I keep getting messages for the last few months that FNB is working on my claims for my policies and no call no updates no nothing. I've submitted all the required documents as per their policies and until today, all they do is push me around and avoid to pay my claims for policies I have in place and never defaulted on. I am totally disgusted with the treatment that I have received from FNB of whom I've been a client to for so long. I guess I'm just a number and as long as they can debit your account as they wish you mean absolutely nothing to them. They are ****** and ****s, because they are a big company they can bully us as clients. I will publish all my documents on all social media platforms and consult the necessary ombudsmen to have a look into my complains. I believe that I'm not the only one being ****med by FNB.There should be more of and it would be interesting to see just how many people have fallen victim to FNB's ****s