1 reviews | Active since Jan 2018
FNB is trash
Filled in a recall form at FNB O.R TAMBO international on the 28th February, got no phone call, no email, no sms from them ever since up until now: 22/03/2018 I tried calling FNB probably 20 times after that and each time they put me through to a different department and giving me a million different numbers to call. I'm sure the airtime I used to call them is much more then the money I want recalled.
Good day Jessica Breda,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Points of Presence who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Jessica Breda,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Points of Presence who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)