FNB IS THEE WORSE SERVICE I'VE EVER BANKED WITH

I've never been so disgusted and treated like an idiot from a bank. For the past 2 weeks I've been calling and speaking with the team there and given the run-around telling me useless things of going to the"award winning app" which doesn't help at all. My money has been deducted from my account and everytime I'm told to go to the app or call their number which I've been dropped the moment I tell them my situation. This is the worse treatment with a bank that's supposed to protect our money but I keep being deducted things I don't even know.

I'm sick and tired of talking to robots and I will take my business elsewhere where they actually protect my money.

I don't even get called back when I request to be called back as I spent almost R200 calling them even the branch keeps either wanting to put me on the phone or go to the app.

WORSE SERVICE FROM A BANK THAT'S SUPPOSEDLY HELPS AND PROTECT THEIR CLIENTS.