FNB is the worst! Honestly!

There I extreme ***** taking place on my FNB account and FNB refuses to help me. My work salary goes into that account as well and they showed me today that FNB truly does not care about their people. My wallet was taken from me and my ID and bank card was in my wallet and I even got stabbed as well now since December there is online transactions taking place and not just for a little even throwing my account into a negative balance and when I explained everything to the people in Adderley Street Cape Town she was just non helpful about it, I can't even make use of my own bank card and account anymore and they just refuse to help and now I am sitting with financial distress and financial loss and going crazy coz this is truly unacceptable......