FNB is the worst

"Disappointing experience with FNB! They delivered my new private client's card, but the app instructions didn't work. After calling for assistance, I was told to visit a branch to activate online banking and my card.

The process was inconsistent, with one agent saying they could provide a confirmation letter and another claiming it wasn't possible without a branch visit. After 10 years with Capitec, I expected better. Already regretting the switch.

Rating: 1/5 stars

FNB, sort out your processes and communication!"