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ryangentry R

1 reviews | Active since Jun 2017

18 Oct 2018, 20:09

FNB is the worst decision of my life!

Simple, FNB is the worst bank I have ever been with. The biggest mistake of my life was joining FNB. Everything I try and do can only be solved by complaining. Why can't they help me from the beginning? I know the drill, they will call me tomorrow, help me fix the problem, then the next time I try do something it won't work, I will complain and then go through the same process.

And I am in Kenya at the moment. So I will put my contact in this review. If you value me as a customer you will call my Kenya number. + ********** 46511

FNB make banking easy! I hate having an FNB account! Everything is a struggle!!!!!!!!!!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2018, 09:02
Official

Thank you for bringing this to our attention and please accept our apologies for frustration caused.

As per our telephone discussion, this matter will be referred to the relevant manager to address.

Kind Regards

Complaints Resolution

Tracey Sonickson

Email: ***

Tel Number: *** (Option One)