1 reviews | Active since Feb 2014
FNB IS THE WORST BANK IN THE WORLD, THEY THINK THEY ARE ABOVE THE LAW!!! DON'T EVER BANK WITH THEM PLEASE STAY FAR AWAY!!!
FNB is the worst bank in the world. Guaranteed. I have been ****** in 2010, my bag cut off my shoulder, with my ID, my bank card, my phone, which at the time was a Blackberry, it was not locked, as the ******* could access it, made calls on it, my bag also had my Minicioal bill inside, so they had all my info. They opened from what I knew at the time, 3 accounts, which were investigated and proven to be ***** and removed from my credit profile. Then I opened an FNB Transactional account in 2019, and the first 2 months FNB debited my account R1900.00 + . When I called to find out what this was for, they said my Discovery Credit Card. Which is not mine. Malcolm Plaatjies, in the ***** department, called me in October 2023 and I told him it is not my card, I did not open it. He said I must make a payment arrangement. I said fine, just to get it off my name, I will pay R20 000.00 max, in installments,.until it is paid off. The legal collections company, still never got back to me, till Today. Then the account was handed Ober to another collections company, I had to go through eh entire process again. Malcolm said to me on Monday, the ***** department investigated it and it was not ***** as it was out of character for a *****ster, to use it in the area where I live, which happens to be the same area where I was ******. He also gave me my cellphone number,.which was ****** with my bag, and my number was changed after the mugging,.so it was my number, but changed a week after my bag with my life in got ******. He said that number shows on credit bureau, yes it would have 13 years ago. He told me I must call.rhis new collections company and make a payment arrangement or settle. I am furious. I can't say I am surprised. FNB employees think they are above the law. They also logged this card, since last year October the balance was R21600.00, now they put the outstanding balance on my credit report as R47 900.00 and my installment also R47 900.00. This is against the law. Second time the same card was listed by them for over 5 years, in 2012, Transunion told me it was listed for 5 years and then removed, as 5 years is the maximum time it is allowed to be reflecting. Now in 2019, they put it back on, and again this is five years again now. Also *******. The collections company has offered me 50% discount and I again said, I will pay maximum R20 000.00 in installments, until it is paid off, only if they remove it from my credit report completely, as I have already been punished for this card, for 5 years before,.it is ******* to.list the same card twice for 5 years. Guess what,.I have not heard back from Malcolm Plaaitjies.or.the Legal.Collectioms guy, Marcus. Not a word. I am going to claim loss of income from FNB. I am a Technical Sales Representative and my job is on the road. My cars engine blew on the 24th of December 2023. It is going to cost me over R30 000.00 to have this fixed more like R40 000.00. I app**** foe a new car, as I get a Car allowance, I was approved, but this card is the only thing stopping me from getting a new car. If I cannot go see clients, therefor I cannot earn money as they are blocking me with this card, which is *******!!!! I expect Malcolm and Marcus's bosses boss to contact me Tomorrow, or we are challenging FNB in court! I am done trying to sort this out, I am offering to pay money that I never even app**** for or knew about, until I opened an FNB account. I closed that account after two months, needless to say. I hate FNB! I want answers tomorrow or wr are going to court.and I will claim loss of income,.as they are blocking me from getting a new car. I am done with Malcolm who thinks he is above the law and Marcus, who does not even answer his e-mails!.I demand answers no later than tomorrow!!!!!!!
Thank you for logging a formal complaint and giving me a reference number. Please note that this is not the first time that I gave complained about this same cars. I received a reference number then as well ans a formal complaint was logged then as well. Yet nothing was done about it.
I was contacted by one collections company, I was in contact with them and Malcolm Plaatjies, also Marcus. However still no answer from them.
Then it was handed over to another collections company, and then Malcolm Paatjies sent my details, according to him, to the ***** department and within a couple hours het came back, to me saying it is not *****. I must contact the collections company, make a payment arrangement or settle. How does he prove beyond a reasonable doubt, that this was not *****? Why would I have bought a car cash in 2012 and a house cash in 2010, and then take out a credit card? For what? I did not need any credit. I have always lived cash. If I need to buy something, I bought cash. If it was a large amount and I needed to save a few months in order to buy it, that is exactly what I did.
Now my car, that I bought cash in 2012, has a blown engine and I have to buy a car as I am getting a car allowance from my company, for the purpose of doing my job, and also not getting a hefty tax charge, as I am getting an allowance, I have to finance a car, in order to log it on my tax returns. I was going to buy a car this year in any case. However, on the 24th of December 2023, my car broke down and the engine is blown. Meaning it is now going to cost me over R60 000.00 to have this fixed. So I did apply for a new car, and I was approved, pending this card being taken off. Now I cannot do my job, I do not have a car. I can not go see my clients, because FNB is blocking me from getting a new car, and I will then save up a few months to fix my current car, then I will give it to my mom to drive, as my mom and dad both live with myself and my son. I take care of them as well. This way I will also have a spare car of something happens in the future.
This card has been hindering me now from doing my job. It is also 13 years and it is on my credit report for the second time, this time for over 5 years already. This is *******. It can only be put on once for five years and then removed. This is ridiculous. I am a very hard worker. I cannot do my job, solely because FNB is *******ly blocking me from performing my duties. Thus leaving me with a loss of income. I am claiming every cent from FNB, for the loss of income and emotional stress.
I still have not received any update.
How is it possible for FNB ***** department to conclude an investigation Ina a matter of hours, which is still not correct. But I must now wait for 48 hours for someone to get back to me.
This is another two days of no income. I am not accepting this.
My bank has never treated me like FNB has.
I need this sorted TODAY, NOT WITHIN 48 TO 72 BUSINESS HOURS! THAT IS THEEE DAYS ADDED LOSS OF INCOME.
Thank you for logging a formal complaint and giving me a reference number. Please note that this is not the first time that I gave complained about this same cars. I received a reference number then as well ans a formal complaint was logged then as well. Yet nothing was done about it.
I was contacted by one collections company, I was in contact with them and Malcolm Plaatjies, also Marcus. However still no answer from them.
Then it was handed over to another collections company, and then Malcolm Paatjies sent my details, according to him, to the ***** department and within a couple hours het came back, to me saying it is not *****. I must contact the collections company, make a payment arrangement or settle. How does he prove beyond a reasonable doubt, that this was not *****? Why would I have bought a car cash in 2012 and a house cash in 2010, and then take out a credit card? For what? I did not need any credit. I have always lived cash. If I need to buy something, I bought cash. If it was a large amount and I needed to save a few months in order to buy it, that is exactly what I did.
Now my car, that I bought cash in 2012, has a blown engine and I have to buy a car as I am getting a car allowance from my company, for the purpose of doing my job, and also not getting a hefty tax charge, as I am getting an allowance, I have to finance a car, in order to log it on my tax returns. I was going to buy a car this year in any case. However, on the 24th of December 2023, my car broke down and the engine is blown. Meaning it is now going to cost me over R60 000.00 to have this fixed. So I did apply for a new car, and I was approved, pending this card being taken off. Now I cannot do my job, I do not have a car. I can not go see my clients, because FNB is blocking me from getting a new car, and I will then save up a few months to fix my current car, then I will give it to my mom to drive, as my mom and dad both live with myself and my son. I take care of them as well. This way I will also have a spare car of something happens in the future.
This card has been hindering me now from doing my job. It is also 13 years and it is on my credit report for the second time, this time for over 5 years already. This is *******. It can only be put on once for five years and then removed. This is ridiculous. I am a very hard worker. I cannot do my job, solely because FNB is *******ly blocking me from performing my duties. Thus leaving me with a loss of income. I am claiming every cent from FNB, for the loss of income and emotional stress.
I still have not received any update.
How is it possible for FNB ***** department to conclude an investigation Ina a matter of hours, which is still not correct. But I must now wait for 48 hours for someone to get back to me.
This is another two days of no income. I am not accepting this.
My bank has never treated me like FNB has.
I need this sorted TODAY, NOT WITHIN 48 TO 72 BUSINESS HOURS! THAT IS THEEE DAYS ADDED LOSS OF INCOME.
Thank you for logging a formal complaint and giving me a reference number. Please note that this is not the first time that I have complained about this same card. I received a reference number then as well and a formal complaint was logged then as well. Yet nothing was done about it.
I was contacted by one collections company, I was in contact with them and Malcolm Plaatjies, also Marcus. However still no answer from them.
Then it was handed over to another collections company, and then Malcolm Paatjies sent my details, according to him, to the ***** department and within a couple hours he came back to me, saying it is not *****. I must contact the collections company, make a payment arrangement or settle. How does he prove beyond a reasonable doubt, that this was not *****? Why would I have bought a car cash in 2012 and a house cash in 2010, and then take out a credit card? For what? I did not need any credit. I have always lived cash. If I need to buy something, I bought cash. If it was a large amount and I needed to save a few months in order to buy it, that is exactly what I did.
Now my car, that I bought cash in 2012, has a blown engine and I have to buy a car as I am getting a car allowance from my company, for the purpose of doing my job, and also not getting a hefty tax charge, as I am getting an allowance, I have to finance a car, in order to log it on my tax returns. I was going to buy a car this year in any case. However, on the 24th of December 2023, my car broke down and the engine is blown. Meaning it is now going to cost me over R60 000.00 to have this fixed. So I did apply for a new car, and I was approved, pending this card being taken off. Now I cannot do my job, I do not have a car. I can not go see my clients, because FNB is blocking me from getting a new car, and I will then save up a few months to fix my current car, then I will give it to my mom to drive, as my mom and dad both live with myself and my son. I take care of them as well. This way I will also have a spare car if something happens in the future.
This card has been hindering me now from doing my job. It is also 13 years and it is on my credit report for the second time, this time for over 5 years already. This is *******. It can only be put on once for five years and then removed. This is ridiculous. I am a very hard worker. I cannot do my job, solely because FNB is *******ly blocking me from performing my duties. Thus leaving me with a loss of income. I am claiming every cent from FNB, for the loss of income and emotional stress.
I still have not received any update.
How is it possible for FNB ***** department to conclude an investigation In a matter of hours, which is still not correct. But I must now wait for 48 ton72 hours for someone to get back to me.
This is another three days of no income. I am not accepting this.
My bank has never treated me like FNB has.
I need this sorted TODAY, NOT WITHIN 48 TO 72 BUSINESS HOURS! THAT IS THREE DAYS ADDED LOSS OF INCOME.
Thank you for logging a formal complaint and giving me a reference number. Please note that this is not the first time that I have complained about this same card. I received a reference number then as well and a formal complaint was logged then as well. Yet nothing was done about it.
I was contacted by one collections company, I was in contact with them and Malcolm Plaatjies, also Marcus. However still no answer from them.
Then it was handed over to another collections company, and then Malcolm Paatjies sent my details, according to him, to the ***** department and within a couple hours he came back to me, saying it is not *****. I must contact the collections company, make a payment arrangement or settle. How does he prove beyond a reasonable doubt, that this was not *****? Why would I have bought a car cash in 2012 and a house cash in 2010, and then take out a credit card? For what? I did not need any credit. I have always lived cash. If I need to buy something, I bought cash. If it was a large amount and I needed to save a few months in order to buy it, that is exactly what I did.
Now my car, that I bought cash in 2012, has a blown engine and I have to buy a car as I am getting a car allowance from my company, for the purpose of doing my job, and also not getting a hefty tax charge, as I am getting an allowance, I have to finance a car, in order to log it on my tax returns. I was going to buy a car this year in any case. However, on the 24th of December 2023, my car broke down and the engine is blown. Meaning it is now going to cost me over R60 000.00 to have this fixed. So I did apply for a new car, and I was approved, pending this card being taken off. Now I cannot do my job, I do not have a car. I can not go see my clients, because FNB is blocking me from getting a new car, and I will then save up a few months to fix my current car, then I will give it to my mom to drive, as my mom and dad both live with myself and my son. I take care of them as well. This way I will also have a spare car if something happens in the future.
This card has been hindering me now from doing my job. It is also 13 years and it is on my credit report for the second time, this time for over 5 years already. This is *******. It can only be put on once for five years and then removed. This is ridiculous. I am a very hard worker. I cannot do my job, solely because FNB is *******ly blocking me from performing my duties. Thus leaving me with a loss of income. I am claiming every cent from FNB, for the loss of income and emotional stress.
I still have not received any update.
How is it possible for FNB ***** department to conclude an investigation In a matter of hours, which is still not correct. But I must now wait for 48 ton72 hours for someone to get back to me.
This is another three days of no income. I am not accepting this.
My bank has never treated me like FNB has.
I need this sorted TODAY, NOT WITHIN 48 TO 72 BUSINESS HOURS! THAT IS THREE DAYS ADDED LOSS OF INCOME.