FNB IS THE WORST BANK IN SOUTH AFRICA!!

On 11 October I decided I had enough of FNB and their terrible service and headed to the Safeway's branch in Witbank to close all of my accounts with FNB, they told me they cannot help me because they do not have tellers, I have to go to the Mall. I went to FNB in Highveld Mall, they closed my pocket savings account but told me I have to phone FNB to close my cheque account and credit card.

I went home and I phoned them, after holding the line and wasting so much of my airtime, eventually, they answered and told me I have to go into a branch to close those accounts.

I then decided to go to Klipfontein Highland Mews FNB branch to close my account.

They helped me to close the account. I received an email on 12 October 2019 from ***, confirming that my account is closed.

This morning 30 October 2019 I received an SMS stating that I owe R51 on the credit card.

I phoned FNB, and a Lady answered, she told me that the account is still active and that it has not been closed.

This is the reason I left FNB in the first place, **** Service,

I am not paying anything more to FNB, this is a huge mistake on your side,

FIX IT

I don't want to see or hear FNB ever again in my Life

You have wasted my fuel in heavy traffic on a Friday, you have wasted so much of my airtime, you have taken so much of my money out of my account without there even being a transaction line on my history.

You are the worst bank in South Africa!!!