FNB IS THE WORST BAN****

I have been receiving the worst service when it comes to dealing with an Ewallet Error or technical fault that happened on 23 September.

This is appalling as 11 days later and the issue has still not been resolved.

I had R2350 disappear from my ewallet on the 23rd of September and until today it has not been returned because of FNB’s slow bull**** service.

They keep telling me that the matter has been escalated. But has not been resolved.

How can a bank struggle to do its own job. And if anything malicious happened, it cannot be the public’s problem.

I am really gatvol of FNB as I want my money but I’m still waiting.

David from their complaints department has been trying to assist, but even he seems to be rendered useless as he keeps telling me the same story every day!!! I am exhausted of fighting but I want my R2350 bac****!