FNB is the WORST!

After several pitiful and disgraceful experiences I decided to start depositing my funds at ABSA and thought I had freed myself from the nonsensical operation that is FNB. I still have an account with them which I use for my savings and other minor transactions and I have now been GIVEN, not rightfully granted or approved for, but GIVEN an overdraft. How does a bank which is required to be a responsible lender do that? What credit checks were done? With who’s consent?

Upon calling them I was initially told by Bella that I was required to go to a branch. I will do no such thing. FNB unilaterally decided to give me a product that I did not sign up for so they should rectify what they did. Before I advance with this, and the list of all previous issues to regulator please do the right thing. Hello Peter complaints are apparently the only language that FNB understands.