RM
Reuben M

1 reviews | Active since Mar 2017

27 Mar 2017, 11:10

FNB is the worse bank ever

<p>Good day</p> <p> </p> <p>I deposited R2000 in my FNB bank account via internet banking within 5 minutes I received an SMS of debit order of R129.00 account from the **** company in Pretoria Jeremi Debruin 012 ********** I tried calling the number but the number is for ever engaged I read on internet that I’m not the first FNB client with the same ********** by this company but FNB is doing nothing about this I contacted FNB then was referred to go to the branch meaning no need to call FNB customer service in terms of emergency</p> <p> </p> <p>FNB is the worse bank ever I’m sure someone working at FNB has something to do with this how is this company getting access to open the debit order without our permission</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2017, 12:49
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)