1 reviews | Active since Apr 2017
FNB is the most disgusting bank i have ever dealt with!!!
<p>I recently took to hello peter about my dissatisfunction about the service and the bank as a whole, The work ethic and customer relationship etique is by far the most disgusting i have ever experienced, my query was on the credit increase update, a lady called me the same day i put my comment on hello peter and told me she is working on the query, then another lady calls me yesterday saying she will send me an email from her personal email where i can forward my payslips and she will give me feddback within 5 hours!!!! she never sent the email, is this how you treat customers after they have banked with this pathetic bank for so many years.</p> <p>i will take to every media platform till this matter is sorted!!! i want a manger to call me regarding this, i will never speak to another consultant regarding this again. my id number for the last time is ********** 244086- cell number is ********** 219</p>
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
