1 reviews | Active since Nov 2012
FNB is THE BEST BANK
<p>I have been with FNB since switching in 2013 and very few people can say that in 3 and a half years they have had nothing but AMAZING service from a banking institution. I have NEVER had to call FNB to query anything with my account and they have been fantastic in responding to my needs - some examples include: reminding me about an expiring card, and sending a consultant with my new card and activating it at my work place so that I dont have to go into a bank; notifying me online to upload my latest FICA document; activating my accounts for overseas transactions; allowing me to overspend my cheque account and sending a convenient message reminding me to deposit funds; calling me to make sure it was me who "just purchased at Edgars Melrose arch". Thank you FNB for the incredible example of customer service and exceeding expectations again and again and again!</p>
I've received your compliment that you logged. Thank you so much for taking the time to compliment FNB.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
I've received your compliment that you logged. Thank you so much for taking the time to compliment FNB.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)