MK
Mpho K

1 reviews | Active since May 2013

28 Mar 2019, 14:50

FNB is the bank ******

Hello Peter

I am writing this review disgusted by FNB, It's enough that the give us high interest rate, But this time they went as far as *****ing our money on savings account. What kind of ****ed up **** is that? My Father invested R10 000 on money market in 2012, More than 8 years later when he checks his balance he is only left with R300. He went to consult the FNB branch in Standerton and he was told he is been withdrawing the cash. No statement what so ever provided as proof that he is been withdrawing the amount all this years, And he was told to raise the concern with the Head Office if he suspect ***** in his account. When contacting the Head Office he was told they don't deal with Branches Matter. What kind of circus is FNB playing. Now they go as far as *****ing old people's monies. If my father's money won't be reimbursed with interest. I am going to close down my account. I will never associate myself with ******. And I will ensure that this matter gets to Ombudsman.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2019, 15:03
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)