FNB is supporting *******ion

I paid in money by mistake into MLATSEMA MPHOFO bank account and Shola Byroo from Newcastle branch contacted her and told her about my mistake. She is very busy and will only get time to look at bank statements in 2 months time. This is not acceptable. I then went to the Newcastle branch to see Simon Davis about the problem. He cannot do anything for me. I feel FNB is helping a person to be *******. I am a client of 35 years and this is the treatment I get. We as a mighty company cannot help you, do what you want.<br> Please see previous complaint for more information where online banking simply consider the complaint closed before even speaking to me.<br> Please help