KS
Kgaugelo S

1 reviews | Active since Sept 2013

31 Jul 2018, 12:59

FNB is such a ****py bank , every month soe unauthorised debit orders take plac .Im sick and ****en tired of it .

I'm really unhappy with FNB and their unauthorised debit orders . I got debited 299 today by IZIPHI, I'm getting tired with these debits I don't know about and why I it that its only FNB customers complaining about this issue. Something is fishy ..probably this will be the main reason I move my money to another bank .you are costing me big time

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 13:17
Official

Good day Kgaugelo,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)