FNB is still running away from dealing with my unpaid debits & missing money... instead keeps giving me new reference numbers. Following my last complaint on 31 July 2020, I spoke to ONICA LANGA... who promised to revert after having properly investigate

FNB is still running away and closing complaints without even interacting with me (... see below) from dealing with my unpaid debits & missing money... instead keeps giving me new reference numbers and closing matters without my consultation or my inputs. Ref: ********** and FNB :-) Our Service to You - ReferenceRg***

FNB :-) Our Service to You - ReferenceRg*** Inbox x

*********** <***********> Attachments 9:46 AM (1 hour ago) to C.T.NXUMALO

cid:DefaultOSTYHeader.png Dear MRS CHRISTINE T NXUMALO

Based on your interaction with Onica Langa on 31 July 2020 at 09h46, how satisfied were you with your interaction?

Please click on your rating (the number) below which will create a new email. Then simply select Send to return it to us. We welcome any additional comments.

Not Likely (Not good enough) 1 2 3 4 5 6 Likely (We can do better) 7 8 Absolutely (We did great) 9 10 Thank you for taking the time to provide your feedback.

Regards,

FNB Contact Centre Customer Experience Team

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