CN
CHRISTINE N
1 reviews | Active since Aug 2019
27 Jul 2020, 18:00
FNB is still running away from dealing with my unpaid debits & missing money... instead keeps giving me new reference numbers.
FNB is still running away from dealing with my unpaid debits & missing money... and the latest reference is FNB High Priority Complaint reference *** and this was Fri, Jul 17, 5:59 PM (10 days ago). And they promised that a Consultant will contact you within 24-48 Business hours... that was clearly a lie.
Helpful (0)
Replies (4)0
Replies (4)CN
CHRISTINE N's updateReviewer Update
31 Jul 2020, 11:35***Inbox | x
FNB Contact Centre | Thu, Jul 30, 11:08 AM (1 day ago) | |
to me
to me
Good day MRS CHRISTINE T NXUMALO
Kindly advise if my colleague can call you to assist?
Regards
Catherine This email is subject to a disclaimer.Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
Kindly advise if my colleague can call you to assist?
Regards
Catherine This email is subject to a disclaimer.Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
CN
CHRISTINE N's update31 Jul 2020, 11:35
Reviewer Update
***Inbox | x
FNB Contact Centre | Thu, Jul 30, 11:08 AM (1 day ago) | |
to me
to me
Good day MRS CHRISTINE T NXUMALO
Kindly advise if my colleague can call you to assist?
Regards
Catherine This email is subject to a disclaimer.Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
Kindly advise if my colleague can call you to assist?
Regards
Catherine This email is subject to a disclaimer.Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
CN
CHRISTINE N's updateReviewer Update
31 Jul 2020, 11:35Christine Nxumalo <***> | Jul 30, 2020, 1:59 PM (21 hours ago) | |
to FNB
to FNB
Please stop this Catherine... just call and stop giving the impression that you are doing me favour. I have 2 numbers registered... this has been going on since March 2020... imagine 2020; I have suffered without my hard earned bonus and you have done nothing to help during this #COVID_19SA Pandemic.
You sent queries, which were clearly irrelevant and not in line with the issue and you never bothered to respond to my responses. This is the worst service ever...
Regards
CHRISTINE
CN
CHRISTINE N's update31 Jul 2020, 11:35
Reviewer Update
Christine Nxumalo <***> | Jul 30, 2020, 1:59 PM (21 hours ago) | |
to FNB
to FNB
Please stop this Catherine... just call and stop giving the impression that you are doing me favour. I have 2 numbers registered... this has been going on since March 2020... imagine 2020; I have suffered without my hard earned bonus and you have done nothing to help during this #COVID_19SA Pandemic.
You sent queries, which were clearly irrelevant and not in line with the issue and you never bothered to respond to my responses. This is the worst service ever...
Regards
CHRISTINE
CN
FNB :-) Our Service to You - ReferenceRg***
Inbox
x
*** <***>
Attachments
9:46 AM (1 hour ago)
to C.T.NXUMALO
cid:DefaultOSTYHeader.png
Dear MRS CHRISTINE T NXUMALO
Based on your interaction with Onica Langa on 31 July 2020 at 09h46, how satisfied were you with your interaction?
Please click on your rating (the number) below which will create a new email. Then simply select Send to return it to us. We welcome any additional comments.
Not Likely
(Not good enough)
1 2 3 4 5 6 Likely
(We can do better)
7 8 Absolutely
(We did great)
9 10
Thank you for taking the time to provide your feedback.
Regards,
FNB Contact Centre
Customer Experience Team
© Copyright 2014, First National Bank - a division of FirstRand Bank Limited. An Authorized Financial Services and Credit Provider (NCRCP20).
FNB will never ask you to login to online banking via a link in an email.
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
Attachments area
CHRISTINE N's updateReviewer Update
31 Jul 2020, 11:38FNB :-) Our Service to You - ReferenceRg***
Inbox
x
*** <***>
Attachments
9:46 AM (1 hour ago)
to C.T.NXUMALO
cid:DefaultOSTYHeader.png
Dear MRS CHRISTINE T NXUMALO
Based on your interaction with Onica Langa on 31 July 2020 at 09h46, how satisfied were you with your interaction?
Please click on your rating (the number) below which will create a new email. Then simply select Send to return it to us. We welcome any additional comments.
Not Likely
(Not good enough)
1 2 3 4 5 6 Likely
(We can do better)
7 8 Absolutely
(We did great)
9 10
Thank you for taking the time to provide your feedback.
Regards,
FNB Contact Centre
Customer Experience Team
© Copyright 2014, First National Bank - a division of FirstRand Bank Limited. An Authorized Financial Services and Credit Provider (NCRCP20).
FNB will never ask you to login to online banking via a link in an email.
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
Attachments area
CN
CHRISTINE N's update31 Jul 2020, 11:38
Reviewer Update
FNB :-) Our Service to You - ReferenceRg***
Inbox
x
*** <***>
Attachments
9:46 AM (1 hour ago)
to C.T.NXUMALO
cid:DefaultOSTYHeader.png
Dear MRS CHRISTINE T NXUMALO
Based on your interaction with Onica Langa on 31 July 2020 at 09h46, how satisfied were you with your interaction?
Please click on your rating (the number) below which will create a new email. Then simply select Send to return it to us. We welcome any additional comments.
Not Likely
(Not good enough)
1 2 3 4 5 6 Likely
(We can do better)
7 8 Absolutely
(We did great)
9 10
Thank you for taking the time to provide your feedback.
Regards,
FNB Contact Centre
Customer Experience Team
© Copyright 2014, First National Bank - a division of FirstRand Bank Limited. An Authorized Financial Services and Credit Provider (NCRCP20).
FNB will never ask you to login to online banking via a link in an email.
This email is subject to a disclaimer.
Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links.
If you are unable to access our website, please contact us to send you a copy of the email disclaimer.
Attachments area
CN
CHRISTINE N's updateReviewer Update
31 Jul 2020, 11:41BUT I DID NOT SPEAK OR INTERACT WITH Onica Langa on 31 July 2020 at 09h4.
SO I GUESS, THIS IS FNB CLOSING MY MATTER WITHOUT EVEN TALKING TO ME... ONCE AGAIN!
SO I GUESS, THIS IS FNB CLOSING MY MATTER WITHOUT EVEN TALKING TO ME... ONCE AGAIN!
CN
CHRISTINE N's update31 Jul 2020, 11:41
Reviewer Update
BUT I DID NOT SPEAK OR INTERACT WITH Onica Langa on 31 July 2020 at 09h4.
SO I GUESS, THIS IS FNB CLOSING MY MATTER WITHOUT EVEN TALKING TO ME... ONCE AGAIN!
SO I GUESS, THIS IS FNB CLOSING MY MATTER WITHOUT EVEN TALKING TO ME... ONCE AGAIN!